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October , Global Gaming Expo (G2E), Sands Expo Center, Las Vegas. The casino industry's largest and most important conference and.


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Information about World Game Protection Conference (WGPC) (​POSTPONED from March) to be held in Las Vegas, Nevada on


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World Game Protection Conference Oct , Mon-Thu IAAPA Attractions Expo - International Association of Amusement Parks and.


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The 15th Annual World Game Protection Conference takes place over 4 days. This year's conference includes a retrospective look back at what we have learned.


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WGPC World Game Protection Conference will be held at the Tropicana Las Vegas from 23rd till 26th of March.


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WGPC World Game Protection Conference will be held at the Tropicana Las Vegas from 23rd till 26th of March.


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The World Game Protection Conference (WGPC) is an annual international conference and expo focused entirely on casino game protection. The WGPC brings.


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The 15th Annual World Game Protection Conference takes place over 4 days. This year's conference includes a retrospective look back at what we have learned.


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world game protection expo 2020

In this session you will learn about how to set up a casino surveillance system and monitor room. Willy will hit on some of the hot topics causing concern and share his thoughts on the state of the industry, pointing out trends he feels should be monitored moving forward. He believes good communication and forging a professional relationship between the floor and the eye plays a big role in game protection. Is the promotion safe and protectable from a cheating standpoint and is there any moral hazard or concern? The discussion will center around possible uses of A. In this candid talk, Norman will talk about how he takes the risk out of promotions. Norman has many interesting real-world stories about the shenanigans that can go on in the promotion world. Wine, beer and soft drinks will be served. He has been recognized twice by the American Academy of Magical Arts as the close-up entertainer of the year. Casino promotions are part and parcel of maintaining loyal customers. All conference delegates are welcome to attend, especially those who are up and coming or those who want to sharpen their knowledge in surveillance management. What is the real meaning of proactive in ? In this forward-thinking session, Catherine will explain how her team is breaking down the problem of internal theft and developing specific visual frames of reference and behavioral cue data points that will send instant alerts to surveillance operators that may indicate the possibility of theft. The subject has been covered on TV and film.

This one-day training course is designed for people who have a desire to become leaders in surveillance or who are interested in how to implement a strong casino game protection program.

Floor supervisor levels have been reduced dramatically over the last 20 years while staffing levels in most surveillance departments, despite the extra workload and expanded scope of the job, have remained the same.

His team is primarily a service division which supports seven other divisions, three of which are revenue generating World game protection expo 2020, Lottery and Online Gaming. We want to hear what you think. In this session Willy and Leroy talk about the importance of information in surveillance.

Customers generally always get caught but crooked employees can potentially get away with it for a long time.

Good information in — good information out. Kevin Sweeney is the Director, Security, Privacy and Compliance and oversees the compliance, corporate security include cybersurveillance and asset protection for the BCLC.

Tony Weiss, Mohegan Tribe Director of Surveillance, explains how his team collaborates with other departments to develop profit protection programs across all revenue generating departments and is standardizing best practices across their expanding worldwide organization.

As an industry does there need to be more transparency? His unparalleled skill with a deck of world game protection expo 2020 has stirred and staggered audiences throughout the world.

No one in the casino is watching electronic games, except maybe the slot technicians. As an important support function within the casino organization, the guys will give advice on internal communication, building relationships and providing good service to internal and external customers.

Bring your thoughts, questions and ideas. Now more than ever it is important to have clear communication lines between the floor and surveillance. There are internet forums and even a Blackjack Hall of Fame. Willy will talk about 21st century slot world game protection expo 2020, the increased threats of organized high-tech slot cheating teams and the rogue employees who are robbing us blind.

In the first session of the day you will learn that success starts with good people and strong leadership. Hear how AI is used to set the lines, analayze customer behavior, game offerings and public reaction to news such as injury and weather.

Casinos invest a lot of money in CCTV and then hire people to sit in a room and watch the casino. There are, however, some innovative casino organizations that refuse to stay in the silent beach 2020 casino hampton nh schedule age and are utilizing technology to full capacity by turning up the volume.

In this session you will learn common ways players have cheated casino games over the last 20 years. SCA Gaming is a promotion company in the gaming industry. Having seen relationships in the past between the two departments that were sometimes contentious, sometimes collaborative, Michael will explain what is the best way moving forward and what sort of information can help the floor and surveillance world game protection expo 2020 the same, ultimate goal of game protection.

Most casinos around the world offer some sort of program or help for customers who feel that they have a gambling problem.

Legalized sports betting has taken off in the US and casinos across the country are rushing to get their sports betting operations up in running. She and her team are collaborating with talented software designers to develop A. Most of the time the advantage plays you will learn in this session are not illegal.

They are simply carried out by players who are constantly looking to gain the edge over the house. He will give some real life case studies where being able to listen and record conversations at the gaming tables has enabled his organization to combat threats and provide crucial evidence in resolving claims and disputes.

Topics included in this session:. The event is open to all delegates, speakers, sponsors and exhibitors. When setting up a casino surveillance operation it is important to establish the Codes 2020 casino bonus slotocash Pillars of Surveillance: people, operations, information and communication.

Smart casino organizations are now realizing that departments, with the potential to contribute to the financial success of the business, should not be operating in silos and reacting to day-to-day occurrences.

Is card counting worth the time and effort for players and casinos? This is a reality check, a close analysis and examination of how players have actually beaten the games this century.

Casinos are legally obligated to report money laundering. Is the math right? Those who just want to see how others do things are welcome, too. Catching cheats and thieves stealing from slot machines starts with knowing how they work.

What does it take to create a motived team focused on results? In this session you will learn common ways smart players and technology can beat the games. Richard has been featured on dozens of worldwide TV specials, an Oscar nominated film, documentaries, magazine cover stories, profiled in hard cover publications, newspapers features, and TV commercials. Over the years SCA has administered more than 20, promotional events across hundreds of casinos worldwide. Other questions discussed will include the legal and ethical concerns that have been raised in the media about the perceived invasion of customers privacy. You will learn about practices of effective and high performing surveillance operations. What are some of the technical challenges we have to overcome? Join everyone for free drinks at the Pivot3 booth and unwind from your busy day. The B. We will predict where and why we think theft will increase in the years to come based on our observations, reports and trends and how technology will play a big part in mitigating and enabling the risk of internal theft and fraud in the future. Drinks and light refreshments will be served. You will also learn about the latest devices players around the world are using to beat the house. In this session we discuss where the hot spots for casino customer and employee theft have been over the last 20 years and what are the lessons learned. Using the criteria of losses incurred by casinos, how far reaching it was geographically, how long it went on for and the creativity of the scam, Bill and Willy will banter back and forth on what made the scam so good and what are the lessons learned. This crash course is conducted by Willy Allison and Leroy Daniel. Cheats and thieves have worked it out. We explain the move and more importantly we explain the lesson learned and effective measures casinos have put in place to prevent the move. They should be collaborating to achieve the long term success of the organization. In this talk, Darren demonstrates the success he has had since introducing the technology. There are hundreds of gaming staff; detection of a rogue employee by a surveillance operator watching monitors is like trying to find a needle in a haystack. You will be given a non-technical overview of the key components of setting up an IP video surveillance system. Lottery Corporation BCLC a Crown corporation of the province of British Columbia in Canada and has been in business since and is responsible for the conduct and management of gaming for 36 casinos, an online gaming platform as well as lottery products and games that are sold in over retail locations. What effect will A. In this retrospective look at casino scams from the last 20 years, Bill Zender and Willy Allison the only two people who have spoken at all 15 WGPCs rank the top 20 significant scams and offer insight, analysis and commentary on each one. He will explain how it has been incorporated into their surveillance system to detect excluded people and persons of interest and how the casino is further developing this technology for other asset protection and responsible gambling initiatives. Make valuable connections and network with conference delegates, presenters and vendors. Willy Allison welcomes conference delegates to WGPC with a brief minute summary of significant game protection and security related events that have taken place in the casino industry over the past year. We will break down all the moves into three categories: changing the bet after the result, changing the result after the bet and putting in the fix. This is a challenging responsibility for most casinos as the ability for staff to remember thousands of faces is practically impossible. You will learn about key considerations in designing a monitor room built for efficiency, performance and staff comfort. One way is through washing dirty money through slot machines and cashing out at TITO kiosks. Visit the exhibit booths and discuss technology with product experts. How do we improve the business case for A. A great documentary! The multiple award-winning documentary has sold out at SXSW and other film festival screenings with standing ovations and raving reviews. His job is to not just spot a cheater but to systematically think of every conceivable way someone could unfairly rig the promotion. What new or old scams have reared their ugly head? Despite the interactive nature of gambling that includes player disputes, the occasional abuse of staff and the constant threat of collusion between players and dealers, many casinos feel that video without sound is enough to tell the whole story. How should casinos deal with players who count cards? Internal theft is a problem for casinos. Traditionally, surveillance staff are isolated from the rest of the organization; instructed to monitor, investigate and report. In the last few years casinos worldwide have been exposed for their complacency, a lack of controls and a surveillance blind spot when it comes to protecting electronic games from high-tech cheating gangs, internal theft and collusion. How has the cat and mouse battle changed over the last 20 years? Amit wil also give some insight into how AI is used to provide indicators for fraudulent activity and how bettors are also using AI to create better models to compete with the books. Should reporting and communication lines be redefined?